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FAQs

FAQs

Giving site usage

Yes, you will be given the option to list your spouse or partner during the checkout process. In the payment section, you will see an optional box to add your spouse or partner’s name to the gift.

You may create recurring, automatic gifts for one or multiple funds. To create a recurring donation, select the “Recurring Donation” option button prior to adding that specific donation to your gift basket. Please note that if you select a recurring donation option, you will be required to create an ASU Link account.

To make a gift on the website using your credit card, please select the “One-time Donation” checkbox on the specific fund page before you add it to your gift basket.

Yes, you may make an anonymous gift. Please note, you will need to provide your personal information in order for us to provide a receipt for your gift. However, your gift will be acknowledged as anonymous.

On the checkout page, under “Your Gift Basket,” you will see a checkbox with the option to make your gift anonymous.

Yes, you may make a gift as a tribute to someone special during the checkout process. Under the “Your Gift Basket” section on the checkout page, use the "Tribute Type" dropdown to select either “Tribute” or “In Memory.” You will be asked to enter details about the type of gift and the name of the person you are recognizing.

For gifts made in honor of someone, you will be asked to enter address information to notify them of your gift.

Yes, with matching gifts, it is possible to double or even triple your gift! Many employers sponsor matching gift programs and will match most charitable contributions made by their employees. Some companies even match gifts made by retirees and spouses, or award money to ֱ State University for volunteer hours. During the checkout process, you will see a checkbox asking if your company will match your donation. Search for your company in our matching gift database. Learn more.

For assistance, please contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735.

Donor privacy and security is of paramount concern to us at ֱ State University.

  • We have a team of dedicated security professionals who work on our systems every day to make sure they’re safe and protected from intrusion.
  • We have encryption programs that allow us to store information in a way that is difficult to access.
  • When we transmit data, we primarily do so internally and always in a secure way.
  • We have a precise record retention policy so that we only maintain those records that are necessary.
  • Finally, we maintain a careful system to adhere to the wishes of our donors as to if they want their information public or not.

More information about Donor Privacy is available here.

  • Log into your ASU Link account.
  • On the Pledges page in the Gifts section, choose an existing pledge and click the Edit button.
  • On the Edit Recurring Gift page, enter a New Gift Amount, Frequency and/or End Date as desired.
  • To cancel your recurring gift, contact Donor Relations.

For assistance, please contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735.

We accept all major credit cards, PayPal and Apple Pay as online payments.

To give an immediate gift using a different method of payment, like a check or money order, please see: Ways to Give.

Login to ASU Link and go to the Recent Giving History page in the Gifts section. Here you will see a list of your gifts. Please note that you will not see information for gifts made prior to December 2020.

If you need further assistance, please contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735.

TA gift allocation code allows you to redeem funds with a specific monetary value. This code is found on a gift certificate (if you received one). During the checkout process, you may enter the code on the checkout page in the “Gift Allocation Code” section. If you do not have a gift certificate, please leave the field blank during checkout.

You may enter the gift code during the checkout process in the “Gift Allocation Code” section.

To find your tax receipt for an online transaction, please navigate to “My Account” in the top right corner of the website. Click the person icon in the top right corner. In your account, you will be able to view your tax receipts.

If you do not have an account with us, you may enter your order number to look up the receipt. If you need further assistance please contact Donor Relations at 480-965-2735.

There are two options for forgotten password assistance:

  • If you normally log in with your ASURITE credentials, click the “Forgot ID / Password” link on the login screen and follow the instructions.
  • If you normally log in with a non-ASU email address, click the “Forgot your password?” link on the login screen and follow the instructions.

Our new giving site is hosted on a new platform, ASU Link, and requires a new password. You may reuse your existing username and password credentials if you would like, but you will need to create a new password. If you used your asu.edu email address on the ASU Foundation site, log in to ASU Link using the ASURITE option.

ASU Link

If you are affiliated with ASU and have ASURITE credentials, please create your account by following these steps:

  • Click the “Login with ASURITE” button on the ASU Link login page.
  • Enter your ASURITE User ID and Password, then click the “Sign In” button on the ASURITE Sign In page.

If you are creating an account with an email address:

  • Click the “Create Account” button on the ASU Link login page.
  • Enter your information in all fields on the Create Your Account screen, then click the “Submit” button.
  • You will be redirected to the ASU Link login page. You will see a message that you need to confirm your account.
  • Go to your email inbox and open the email with the subject line, “Welcome to the ASU community.”
  • Click the “Verify My Email” link to verify your email address and activate your account.
  • After clicking the “Verify My Email” link, a new browser tab will open that shows the message, “Current status is CONFIRMED.” Close the new browser tab.
  • Click the “Login with Email” button on the ASU Link login page.
  • Enter your email and password, then click the “Sign In” button on the Sign In page.
  • You are now logged in to ASU Link.

If you already have a login with ASU Foundation at asufoundation.org:

  • Click the “Login with Email” button on the ASU Link login page.
  • Click the “Forgot Your Password?” link on the Sign In page.
  • Enter your email address (or the username associated with your ASU Foundation account), then click the “Submit” button on the Reset Your Password page.
  • Check your email inbox for an email with the subject line, “Your verification code.”
  • Enter the password reset code and your new password, then click the “Change Password” button.
  • Enter your email and password and click the “Sign In” button on the Sign In page.
  • You are now logged in to ASU Link.

If you are logging in with an email address:

  • Click the “Login with Email” button on the ASU Link login page.
  • Enter your email and password, then click the “Sign In” button on the Sign In page.
  • You are now logged in to ASU Link.

If you are logging in with ASURITE credentials:

  • Click the “Login with ASURITE” button on the ASU Link login page.
  • Enter your ASURITE User ID and Password, then click the “Sign In” button on the ASURITE Sign In page.
  • Open the Duo Mobile app and confirm that you are logging in.
  • After confirmation, you will be logged in to ASU Link.

Choose one of the following options for assistance with your ASURITE User ID or password:

  • Use the service.
  • Contact the .
  • Call 855-278-5080.

You can navigate ASU Link by using the left navigation menu or by using the ASU Link icon. Hover your mouse over the ASU Link icon to see menu options and choose what pages you want to explore in ASU Link.

To find a fund, you can type a fund name or cause in the search bar at the upper right of the webpage. You can also use the dashboard page to select from the fund or funds you most recently gave to. ASU Link makes it possible to select and make gifts to multiple funds.

  • Go to the Account settings page in the Profile section.
  • Click the Contact Information dropdown arrow.
    • If you want to add a new email address, click the “Add New Email” link.
    • If you want to add a new phone number, click the “Add New Phone” link.
  • On the Pledges page in the Gifts section, choose an existing pledge and click the Edit button.
  • On the Edit Recurring Gift page, change enter a New Gift Amount, Frequency and/or End Date as desired.

Contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735 for assistance.

If you want to change your legal name, email donor.relations@asufoundation.org for assistance.

If you want to change your address:

  • Go to the Account Settings page in the Profile section.
  • Click the Address dropdown arrow.
  • Click the Edit link to add a new mailing address.

You can add or edit your credit card information by going to the Billing Information page in the Profile section.

Contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735 for assistance.

Login to ASU Link and go to the Recent Giving History page in the Gifts section. Here you will see a list of your gifts. Please note that you will not see information for gifts made prior to December 2020.

The following gift types appear on the Recent Gift History page:

  • ACH.
  • Check.
  • Credit Card.
  • PayPal.
  • Payroll Deduction.
  • Personal Property (Gift in Kind).
  • Real Property.
  • Securities.
  • Wire.
  • Donor Advised Fund.
  • Matching Gift (issued by a third party entity).

The following gift types do not appear on the Recent Gift History page:

  • Matching Gift (issued by employer).
  • Planned Gift.

If you need further assistance, please contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735.

  • On the History page in the Gifts section, choose a gift and click the Receipt button.
  • On the Receipt page, click the Download icon to the upper right of the receipt.
  • Print the downloaded document.
  • On the Endowment page in the Gifts section, click the View button under My Reports.
  • On the My Reports page, select the fiscal year endowment report you want to see.
  • On the page that displays the endowment report, click the Download icon to the upper right of the report.
  • Print the downloaded document.
  • On the Endowment page in the Gifts section, click the View button under My Reports.
  • On the My Reports page, select the fiscal year endowment impact statement you want to see.
  • On the page that displays the endowment impact statement, click the Download icon to the upper right of the statement.
  • Print the downloaded document.

o Updates to the Recent Giving History page do not occur in real-time. Your online gift will appear on the Recent Giving History page in approximately two business days.

Matching gifts issued directly by an employer do not currently appear in ASU Link’s giving history. Contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735 for assistance.

  • On the Recent Giving History page in the Gifts section, click the year of the giving history you want to see, then click the “Your Giving Statement” button.
  • On the Giving Statement page, click the Download icon to the upper right of the statement to download a PDF.
  • Print the downloaded document.
  • The Giving Statement is not an official annual gift receipt.

    If you want an official Annual Gift Receipt, contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735 for assistance.

    We plan to continue to expand and enhance ASU Link. Soon, you can join communities and have conversations on causes you care about, discover experiences that are personalized for your interests, and read stories that describe the impact of your endowment investments. Keep logging in to see how we are transforming ASU Link to create a greater experience for you.

    Other types of gifts

    Yes, you can send a check or money order made payable to the ASU Foundation and write the supporting fund in the memo line.
    Mail to:
    ASU Foundation
    Attention: Cash Receipting
    P.O. Box 2260
    Tempe, ֱ 85280-2260
    If you need help finding the name of the specific fund to write in the memo, use the search bar at the upper right of the webpage.

    Yes, as an employee of ֱ State University or ASU Enterprise Partners, you can support ASU through regular gifts that are automatically deducted from your paycheck. Your generous investment helps further the university’s mission, impact and future innovation. Learn more.

    Thank you for your interest in corporate and foundation gifts. To learn more about making a gift of this kind, please contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735 for assistance.

    An endowment gift is one of the most powerful ways you can support the future of ASU. An endowment is a gift of assets that is strategically converted by the ASU Foundation Endowment Fund into long-term investments to provide sustainable, long-term financial support. When you establish an endowment for the university, the investment provides sustainable financial support, helping us thrive for years to come. Learn more.

    ASU Foundation information

    The ASU Foundation is committed to financial transparency and accountability. To that end, information regarding our tax exempt status, our articles of incorporation, audited financial statements, and our IRS Form 990s are always available for public review here. For more information, please contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735 for assistance.

    For general information or to be directed to a specific department contact, please contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735 for assistance.

    Once you have created an account on the website, you can update your personal information in the “My Account” section. If you would like to speak to someone from our donor relations team instead, please call 480-965-6468 or email gp-q@asu.edu.

    To opt out of our email communications at any time, please click on the unsubscribe link at the bottom of the email. If you would like to speak with someone instead, please contact Donor Relations at donor.relations@asufoundation.org or call 480-965-2735 for assistance.

    At the ASU Foundation, we’re proud to be recognized for providing a one-of-a-kind environment that’s more than just a place to work. We’re creating a place where people can reach their potential. Explore our current ֱ openings .

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